Welche Bedeutung steckt hinter der hier vorgestellten Vokabel aus dem Bereich talking with colleagues?

Pamela: 'What's happening at reception this morning? Everyone seems to be in a real state of turmoil.' Roberta: 'The door-opening system broke down a few minutes ago. No one can get into or out of the building at the moment. There's a queue outside the front door!'

turmoil

Do you know what it means?

• expectation
• turbulence
• happiness